Contact Us

Got a question about your order or about the product? Send us a message and
we'll get back to you.

EMAIL
info@nivoxshop.com

We reply within 24-48 business hours (Monday to Friday).

TO HELP US FIX IT FASTER

If your question is about an order, please include your order number in the
email. If something arrived damaged or isn't right, attach a photo or two.

COMMON QUESTIONS

Where's my order?
Check our Track Your Order page.

Can I return it?
Yes — you have 30 days. See our return policy.

How long does delivery take?
7-14 business days. Full details in our shipping policy.