Shipping policy

When will my order be processed?

All orders are processed within 1-3 business days (Monday to Friday) before dispatch from our warehouse. You'll receive a confirmation email with tracking information as soon as your order ships.

How long will it take to receive my order?

Orders ship internationally and typically arrive within 10-20 business days.

Will I be charged customs and taxes?

Prices displayed on our site are in GBP (£) and include UK VAT at checkout for orders under the low-value consignment threshold. In rare cases, you may be responsible for additional customs fees or import charges depending on how your shipment is processed — we are not responsible for delays caused by customs in your country.